The Division of Support Services provides financial and strategic guidance, research, evaluation, policy and program development, training, quality improvement, program monitoring, procurement, facility maintenance, human resource management, information technology, investigations, youth advocacy and gang intervention programs to assist the Division of Regional Operations in carrying out the Department’s mission, goals and objectives. Support Services includes the following offices:
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| Program Evaluation |
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| Inspector General |
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| Workforce and Leadership Development |
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| Community and Family Partnerships |
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| Audits |
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| StateStat |
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| Research and Evaluation |
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| Policy and Planning |
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The Division has adopted the following four division goals to ensure the achievement of its goals.
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Leadership |
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Transparency |
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Accountability |
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Action |
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The Division of Support Services is committed to providing leadership to the department through training, mentoring and technical assistance, ensuring transparency by providing information and data for departmental operations to all internal and external stakeholders, requiring accountability of staff and contractors by clearly defining policies, procedures and performance goals to all staff, and maintaining action, a continuous cycle of implementation, analysis and improvement. The Division will provide bi-weekly statistical review for each region, provide data and research, publish outcomes and indicators, equitably allocate resources to each region, and develop quality assurance plans, training plans, monitoring plans and programs and contracts.
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